Frequently Asked Questions (FAQs)
... get a copy of a police report?
... get a copy of an accident report?
... find out which investigator/officer is working my case?
... retrieve my property held in evidence?
... submit a Freedom of Information Act (FOIA) request?
... evict a tenant/start the eviction process?
... find out about my rights as a tenant/renter?
... get an Order of Protection?
... request Active Shooter training?
... request other training for the public?
... file a complaint against an officer?
Still have a question?
If you still have a question or concern, please contact us by calling 870-569-8111 or visiting our office during regular business hours (Monday-Friday, 8:00 AM-4:00 PM).
Q. How do I get a copy of a police report?
A. If you need a copy of a report for which you are the complainant or victim, or are the legal guardian or custodian of a complainant or victim, please visit the Batesville Police Department during regular business hours (Monday-Friday, 8:00 AM-4:00 PM). If you are requesting a copy of a report through a Freedom of Information Act (FOIA) Request, please visit our dedicated web page.
Q. How do I get a copy of an accident report?
A. All accidents that happen on a public roadway, cause significant damage, or result in serious injury or fatality are completed and submitted through the Arkansas Department of Public Safety (DPS) eCRASH system by the officer dispatched to your call. Typically, your insurance company will obtain a copy of the report on your behalf once they are notified and the report is completed and available. You can look up and download your own copy from the AR DPS crash reports website by providing your details or details about the accident. If you need assistance in person, please visit the Batesville Police Department during office hours. Both DPS and BPD charge a small fee for copies of the report provided.
Click here to download our accident handout:
Form_500.01.1_What_To_Do_After_Accident_Form__Eng___Esp_.pdf
Q. How do I find out which investigator/officer is working my case?
A. Please call 870-569-8111 or visit our office during regular business hours (Monday-Friday, 8:00 AM-4:00 PM).
Q. How do I retrieve my property held in evidence?
A. Due to the unique situation involving property seized as evidence, and the steps taken to safeguard it, retrieving your property may depend on several factors. You will first have to confirm your property is available to be released, and then schedule a time during regular business hours. Please call 870-569-8111 or visit our office during regular business hours (Monday-Friday, 8:00 AM-4:00 PM).
Q. How do I get a vehicle towed?
A. Police officers may only tow vehicles on public roadways or on publicly owned property. If you need assistance with this, please call Independence Co. Dispatch's non-emergency line: 870-698-2450. For vehicles improperly parked or abandoned on private property, the property owner or other authorized person should contact a tow company directly. Officers can check to see if a vehicle suspected of being abandoned has been reported stolen, or if it is involved in a missing person/fugitive incident. Officers cannot tow vehicles from private property.
Q. How do I submit a Freedom of Information Act (FOIA) request?
A. Please refer to our dedicated pages for FOIA Requests and our department Redaction Statement.
Q. How do I hire an off-duty officer?
A. Please see our Hire an Off-Duty Officer page for more information.
Q. How do I evict a tenant/start the eviction process?
A. The Independence County Sherriff's Office is the law enforcement agency responsible for serving a notice of eviction in Independence Co., AR. They have provided information through their website's FAQ section to assist the public, or you can contact their office by calling 870-793-8838 or visiting their office (Monday-Friday, 8:00 AM-4:30 PM).
Q. How do I find out about my rights as a tenant/renter?
A. The Arkansas Attorney General's Office maintains a web page for Landlord and Tenant Rights under Arkansas law. There are also links to useful resources if you need further legal guidance or assistance.
Q. How do I get an Order of Protection?
A. An Order of Protection is issued by the Independence County Circuit Court, and the Family Violence Prevention Office can assist you with preparation and filing. You can also refer to our Orders of Protection page for more information.
Q. How do I get a No Contact Order?
A. Any person taken into custody for a criminal offense resulting from a Domestic Violence incident will generally be issued a No Contact Order at the time of their release from custody. For more information concerning No Contact Orders, please refer to our Orders of Protection page.
Q. How do I request Active Shooter training?
A. Please refer to our Public Training Program page for more information.
Q. How do I request other training for the public?
A. Please refer to our Public Training Program page for more information.
Q. How do I commend an officer?
A. Thank you for taking the time to recognize one of our officers! Please use the Commend an Officer form to submit your commendation.
Q. How do I file a complaint against an officer?
A. The Batesville Police Department takes every complaint against its officers seriously, and, pursuant to our policy, will perform an internal investigation into the matter. Please use our Officer Complaint form to submit details about your issue, or visit our office during regular business hours (Monday-Friday, 8:00 AM-4:00 PM).
